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Protect Your Financial Information

Each year scam artists and identity thieves steal billions of dollars from unsuspecting consumers. These criminals use the phone, email, text messaging, postal mail and the internet to steal your information or trick you into handing over your money. 

Learn how to recognize common scams, take action if you think you are a victim of fraud and learn what you can do to protect your finances from fraud.

Protect Your Finances

  • Make sure to keep your address, email and phone number up-to-date with the credit union so we can contact you quickly if we detect suspicious activity.
  • Monitor your financial accounts regularly for fraudulent activity.
  • Download the CardValet App and set up transaction alerts to receive immediate notification when your LMCU debit card is used. You can even lock/unlock your card instantly.
  • We will never ask you to send us money using Cash App, Zelle or other cash transfer/payment services.
  • We will never ask you for your Debit Card PIN. Keep your PIN secure; do not share it with others or write it down where it could be found.
  • We will never ask you for your online banking password.
  • We will never ask for confidential or personal information via text.
  • Only log in to online banking directly from our website at, or our official mobile app (downloaded from the App Store or Google Play).
  • If you receive a suspicious phone call, text message or email claiming to be from LMCU and you are unsure if it is legitimate, please call us directly at 860-444-5104.
  • Don’t give a caller your financial or other personal information. 

Online Saftey Tips

  • Don't click on links in emails where you don't recognize the sender. Before clicking a link, hover over the link with your mouse and you can see where that link is directing you. Make sure it is the legitimate site for that business.
  • Keep your phone locked. Use fingerprint or face recognition, if available, and set your screen to lock after a short period of sitting idle.
  • Choose strong, unique passwords across all your devices and apps.
  • Browse safely online. Look for the lock button and "https" at the beginning of each website url to ensure it is a secure site.
  • Download with caution.
  • Don’t visit suspicious websites or follow links to sources you don’t trust.
  • Never open unexpected attachments.
  • Don’t give control of your computer to an unauthorized third party.
  • Keep your computer current by updating antivirus software, antispyware, operating system, and system patches.
  • Don’t share your personal information with sources you don’t trust, especially pop-ups.
  • Have different passwords for work related and non-work related accounts.
  • When you’re not using your computer, turn it off.