How to Enroll in Digital Banking

How to Enroll in Digital Banking

  1. Go to www.lmhospcu.com and in the digital banking login box, click “New to Digital Banking”.
  2. The digital banking enrollment form will be displayed. Enter all required information for primary account holder.
  3. Please note: The last 4 of your SSN, DOB, and street number portion of address much match what is currently on your account records.
  4. Read the “Digital Banking Disclosure” and agree to the terms and conditions by marking the check box next to it.
  5. Check the large box next to “I’m not a robot” and select the applicable images, then click “Submit”.
  6. The temporary password page will display with your temporary login password. Copy or write down this password. Then “Return to Digital Banking” to return to the login screen.

First Time Logging Into Digital Banking

  1. From the login screen, enter your default login information:
    1. Your default login/username will be your Member number.
    2. Your email address is the one that was used during the enrollment process.
    3. Your default password is the temporary password provided during the enrollment process. Click “Continue”.
  2. An account settings message will display. Select “Yes, remember it” if you wish to register this device. Click “Continue”.
  3. Enter your email address. If you wish to be added to the digital banking email list and enroll in e-Statement, check the option boxes. Click “Continue”.
  4. Enter your new username (at least 6 characters; account number cannot be used, must start with a letter). Click “test if username is available”. If available, re-enter your new username in the confirmation box and click “Continue”.
  5. Set a confidence word and add a phone number.
  6. Re-enter your temporary password given during enrollment. Then, enter your new password and confirm your new password. Your password must have a minimum of 8 characters, 1 UPPER case letter, 1 lower case letter, and include at least 1 number. Click “Continue”.
  7. The “update completed” message will display. Click “continue” to go to digital banking.

View Account Activity

  1. Log into digital banking.
  2. The accounts page will be displayed. Select the account you wish to view by clicking on it.
  3. The account history page will display for you or you can click on the account description to see history for that sub account. A list of recent transactions is shown at the bottom of the page; to view more, click the arrows or increase the number of items per page by using the drop-down menu next to the arrows.
  4. You can filter account activity using the date range above or click on “Advanced Search” to filter by a transaction amount or description.
  5. You can print the transactions shown by clicking on the printer icon located in the right corner of the transaction list. You can also download your transaction activity by clicking “Download Transactions” and choosing the file type needed.
  6. Click “Accounts” to return to the account summary page.

Download Account Activity

  1. Log into digital banking.
  2. Click on “Download Transactions” located in the left menu.
  3. Select the desired account and set the date range.
  4. Select your download type: Money, QIF, CSV.

Transfer Between Accounts

  1. Log into digital banking.
  2. Click “Transfer” in the main menu.
  3. Enter the necessary information:
    1. Choose which account you wish to transfer the funds from.
    2. Choose which account you wish to transfer the funds into.
    3. Enter the amount of the transfer. Optional: add a short description for the transfer under “transfer comment”.
    4. Choose whether you want the transfer to repeat.
    5. Select transfer immediately or schedule for a later date.
    6. Click “Continue Transfer”.
  4. The confirm transfer message will pop-up. Review the transfer details and, if correct, click “Confirm”.
  5. The transfer confirmation message will pop-up. Click “Close”.

Please note: If you wish to save the confirmation number, you will need to write it down.

Set-Up an Alert

  1. Login into digital banking.
  2. Click on “Alerts” located in the left-hand menu and accept the disclosure.
  3. Click on “Add Alert”
  4. Use the “Select New Alert” drop-down menu to select the alert type you wish set-up.
  5. Choose which account you wanted to be alerted about.
  6. Enter the message you want the alert to say. Ex. “Checking account balance getting low”. If you wish to receive the account balance in the alert, check the box. If you wish to receive the available balance instead of current balance, check the box. The available balance includes any pending transactions. Click “Next”
  7. Choose how you would like to receive the alert and enter your information. Click “Update”.

Send a Secure Message

  1. Log into digital banking.
  2. Choose “Communications” from the left-hand menu and select “Notices”.
  3. The Secure Message page is displayed. You can choose to add a message, open a received message, or search for a previous message topic.
  4. To send a new message, click “Add Message”.
  5. The message form will display. Enter the message topic (ex. Missing deposit), then type your message below then click Send.
  6. To read a message, click on the message topic. To reply, simply type your response in the “message” area and click “send”.